Privacy Policy

Med Pathways (ABN 31 614 394 204), trading as Swordfish Health Pty Ltd and Med Pathways, website:{" "} .

1.1. Med Pathways recognises the importance of protecting the privacy of personal information. We respect your right to privacy and are committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

1.2. "Personal information" is information we hold which is identifiable as being about you.

2.1. Med Pathways will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms necessary to deliver education and perform our activities.

2.2. You may provide information such as your name, phone number, address and email address to enable us to send information, provide updates and process your education or services. Professional details may be collected, including association membership or registration numbers and areas of professional interest. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or professional affairs, change your content or email preference, respond to surveys and/or, communicate with our customer support.

2.3. When you visit our sites, we may collect information from you automatically through cookies or similar technology, such as a tag, pixel, or other web beacon.

2.4. Submitting personal information to Med Pathways is not compulsory but failure to do so may mean that Med Pathways is unable to provide services to you including processing your continuing professional development points.

2.5. Sensitive information will only be collected either with your explicit consent or where we are legally required to do so and for the purpose for which you have provided consent. Sensitive information could include de-identified patient’s medical information, health, race, political opinion etc.

2.6. Single sign-on (SSO) is a session and user authentication service that permits a user to use one set of login credentials — for example, a name and password — to access multiple applications. Our websites or advertising partners may offer SSO or offer social SSOs such as Google, LinkedIn, Twitter, Facebook and Apple to streamline the process of signing on).

3.1. Med Pathways collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

4.1. Med Pathways may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs. We may use your information for administration of educational programs, identifying activities completed, content consumed and processing of continuing professional development points.

4.2. Med Pathways may contact you by a variety of measures including, but not limited to, telephone, email, SMS or mail.

4.3. You may opt out of receiving communications from Med Pathways at any time, but doing so may mean that Med Pathways is unable to provide services to you.

4.4. We and our advertising partners use your information collected through cookies, Single sign-on (SSO) and similar technologies to improve your online experience, analyse how you use content and show personalised advertising.

5.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors and advertising partners insofar as reasonably necessary for the purposes set out in this Policy.

5.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Med Pathways,{" "} , its customers or third parties.

5.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

5.5. Third party disclosure of personal information includes administration of educational programs, identifying activities completed, content consumed and processing of continuing professional development points. We may also share and receive online data collected through cookies and similar technology with our advertising partners. This means that when you are on another website, you may be shown advertising based on your browsing patterns on our sites. We may also show you advertising on our sites based on your browsing patterns on other sites that we have obtained from our advertising partners. You can choose to reject cookies by changing your browser settings (see section 10. Website). If Single sign-on (SSO) is offered and used to log in, it may be used to provide access to our websites or our advertising partners' websites (streamlining the process of signing on).

5.6. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permissible at law, our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

5.7. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling of your personal information.

6.1. Med Pathways is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

6.2. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you, or believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at{" "} .

7.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

8.1. If you have any complaints about our privacy practices, please feel free to contact us in writing at{" "} {" "} with details of your complaint. We take complaints very seriously and will respond shortly after receiving your complaint.

9.1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.

10.1. When you visit our websites, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, internet protocol address, host name, domain name, Single sign-on (SSO), etc. This information is used to analyse how people use our site and streamline the process of signing on such that we can improve our service.

10.2. Cookies: "Cookies" are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

Information that may be used:

  • Type of browser and its settings
  • Cookie information
  • The IP address from which the device accesses a client's website or mobile application
  • Information about the geographic location of the device when it accesses a website or mobile application
  • Information about content consumed


  • Keeping you signed in
  • Measurement location of the device when it accesses a website or mobile application
  • Understanding how you use sites/content viewed, links followed, information about your browser, device and IP address
  • Personalisation
  • Showing you content that is relevant to you
  • Showing you services and products that are relevant to you
  • Working with partners to deliver advertising relevant to you
  • Information storage and access
  • Ad selection, delivery, reporting
  • Content selection, delivery, reporting

10.3. Google Analytics is currently used to analyse usage and improve our content.

10.4. Third party sites: Our site may, from time to time, have links to other websites not owned or controlled by us. These links are meant for your convenience only. Please be aware that Med Pathways is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.